How much does Respond.io cost at 1,000 active contacts per month?

At 1,000 active contacts/mo the cheapest Respond.io plan is Growth (1,000 MACs) at $199/mo, of which $0 (0.0%) is overage. Watch out: A monthly active contact (MAC) is each contact who sends or receives a message or call in the billing month, however many conversations they have; broadcasts don't count.

Is there a cheaper alternative to Respond.io?

Respond.io is the cheapest of the 1 tools we track in this category at 1,000 active contacts/mo ($199/mo).

Does Respond.io offer an annual billing discount?

At 1,000 active contacts/mo, annual billing drops Respond.io from $2,388 to $1,908 per year — $480 saved (20.1%).

Respond.io pricing calculator: hidden fees & tier break-even

Omnichannel WhatsApp, Instagram, and TikTok messaging teams needing unified CRM routing.

Prices checked Oct 23, 2026 against Respond.io's official pricing page.

Cheapest plan at 1,000 active contacts/mo

$199/mo

Growth (1,000 MACs)

Hidden overage in that bill

$0/mo

0.0% of the total

Effective unit cost

$199

per 1k active contacts

I'm a…

Monthly volume1,000 active contacts

10025,000

Seats1

Respond.ioNo commission

Cheapest plan: Growth (1,000 MACs)

$199/mo

$2,388/yr · $199 per 1k active contacts

Plan price: $199 (100.0%)
Usage above plan: $0 (0.0%)

Tier jump ahead: at 1,900 active contacts/mo the cheapest plan becomes Growth (2,500 MACs) at $299/mo (+$100/mo vs. today).

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Break-even across 5 volume pointsCheapest plan per tool · monthly billing · 1 seat

$299

$555

$859

$1,615

$2,359

2,50010%

6,25025%

12,50050%

18,75075%

25,000100%

Volume in active contacts/mo. Labels mark the cheaper tool at each point; hover a bar for its exact cost.

Monthly cost at each benchmark volume
Volume	Respond.io
2,500	$299
6,250	$555
12,500	$859
18,750	$1,615
25,000	$2,359

Hidden billing gotchas

A monthly active contact (MAC) is each contact who sends or receives a message or call in the billing month, however many conversations they have; broadcasts don't count.
Going past your MAC tier triggers automatic on-demand billing at the end of the cycle: $12 per 100 MACs on Growth and $15 per 100 on Advanced. The largest self-serve tier is 10,000 MACs.
The $99 Starter plan has unlimited MACs but no AI Agents, Workflows or Broadcasts, so it isn't priced here. Extra seats cost $20/mo on Growth and $24/mo on Advanced.
WhatsApp and other Meta message fees are billed separately.

Respond.io · $199/mo

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At 1,000 active contacts/mo, Respond.io costs $199/mo on Growth (1,000 MACs)

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Respond.io plans & overage rates

Tier	Monthly	Annual (per mo)	Included	Overage	Seats
Growth (1,000 MACs)	$199	$159−20.1%	1,000	$12 per 100	10
Growth (2,500 MACs)	$299	$239−20.1%	2,500	$12 per 100	10
Growth (5,000 MACs)	$399	$319−20.1%	5,000	$12 per 100	10
Growth (10,000 MACs)	$559	$449−19.7%	10,000	$12 per 100	10
Advanced (1,000 MACs)	$349	$279−20.1%	1,000	$15 per 100	10
Advanced (2,500 MACs)	$529	$419−20.8%	2,500	$15 per 100	10
Advanced (5,000 MACs)	$699	$569−18.6%	5,000	$15 per 100	10
Advanced (10,000 MACs)	$989	$789−20.2%	10,000	$15 per 100	10

Units: active contacts. Overage is billed per started block of 100 units above the tier allowance; capped tiers stop at their allowance. Each tier's seat limit is a hard ceiling — bigger teams must move up a plan.

Tier break-even points

1,900 active contacts/moGrowth (1,000 MACs) → Growth (2,500 MACs) becomes cheapest at $299/mo
3,400 active contacts/moGrowth (2,500 MACs) → Growth (5,000 MACs) becomes cheapest at $399/mo
6,400 active contacts/moGrowth (5,000 MACs) → Growth (10,000 MACs) becomes cheapest at $559/mo